Help

FAQ

I forgot my password! What do I do now?

To recover a lost password, click here and enter the e-mail address with which you registered. Your password will be sent to you shortly.

I can't get past the Age of Consent pop up to read M & NC-17 stories. What do I do?

In order to access M & NC-17 rated stories you have to be a registered user, and you need to mark your Age of Consent Statement found in your profile. Click on My Account, then Edit Preferences. Mark yes on the Age of Consent Statement agreeing that you are old enough to view this material and click Submit.

Everytime I click on Next chapter I get logged out. What do I do?

Your log in session is expiring. When you log into the site be sure to check the box next to Remember Me. That will keep you logged into the site until you close your web browser. Also if you clear your browser cache, browser history, or cookies, this will log you out as well.

I requested a new password but never recieved an email. What can I do?

Most likely your email provider is blocking our computer generated emails. You can send an email to admin@starslibrary.net to request a manual reset of your password.

How do I change my password?

  • Click My Account
  • Click Edit Bio
  • Scroll down to the bottom of the screen, and enter your new password in the Password and Password Confirm boxes
  • Click Submit

I am having problems submitting reviews or posting new chapters/stories. What can I do?

More than likely you are using Internet Explorer. Unfortunately when IE made their last update, it did something to make it incompatible with our programming. Many other websites similar to ours have similar issues with using IE. We are hoping to have it fixed in the next library update, but we don't have a timeline for you. Those using Firefox, Chrome, Dolphin or Safari have no problem.

Do you have a mobile friendly site?

We do offer a skin that is more mobile friendly than our default skin. You can change this in two places. The first option would be by clicking on My Account and then Edit Preferences. Once there change your skin to Vision. The second option is to change your skin on the home page. The skin changer can be found in the Site Info box located in the upper left column. Click on the dropdown menu and choose vision or vision dark.

How do I receive email alerts for updates?

In order to receive email updates follow these steps.

  • Click on My Account
  • Click on Edit Preferences
  • Be sure there is a check mark in the box next to \Contact when favorites are updated.\

Once you have ensured you will receive email updates, you need to add stories and authors to your favorites to receive their updates. Adding stories to favorites means that you will receive an email when a new chapter is added to that story. Adding an author to favorites means that you will receive an email when that author adds a new story.

How do I add stories/authors to my favorites?

For both items 1) you have to go into your Account Info, then Edit Preferences. Select the radio button for \contact when favorites are updated\ (one time only) and 2) favorite each story and/or author (click add to favorites; when next screen comes up, hit submit). If you favorite an author, you will get notification when a new story posts only. If you favorite a story, you will get notification when that story gets a chapter update.

Help! I've set up my account to receive email alerts but I'm still not receiving them. What should I do?

A lot of our members are having problems receiving email alerts. It seems to be a common problem with members who have comcast/aol/cox/live emails. A few other members with different email providers are experiencing the same problems. Our alert system is working properly. The emails are being created and leaving our server. For some reason they are not making it to your inbox. All we can do on our end is ensure that the alerts are generated and sent. After they leave our server I'm unable to track the problem.

The best and easiest solution we can see is to set up a free gmail account if you are not receiving email alerts. In gmail's settings you can set up the incoming mail to forward to your comcast address. A lot of people like this option because they can use the gmail account for all of their fanfic needs and keep their person email private.

I've changed the skin but I'm still having a hard time reading in my browser. What do I do?

Try using the iReader app. Many phones also have this app.You can find it for your browser by following these links:

Firefox: https://addons.mozilla.org/en-US/firefox/addon/ireader/

Google Chrome https://chrome.google.com/webstore/detail/ppelffpjgkifjfgnbaaldcehkpajlmbc

What are the specifications for banners or pictures that I can post in my story?

There are not a lot of restrictions regarding banners and pictures. The main restriction is that banners or pictures in summaries cannot contain nudity or foul language. Summaries are not age restricted and have to be friendly for all ages. Please keep in mind when you post banners/pictures to your chapters the rating of your story. T and K rated sotries follow the same restrictions as the summaries. You have more freedom with the banners/pictures you are allowed to post in stories that are rated M and NC-17. Please use this freedom wisely. We reserve the right to remove pictures at any time.

How do I delete my account?

In order to prevent accidental deletion of accounts, only admins can delete member accounts. Please send an email to admin@starslibrary.net, and let Bob know you want to delete your account.

What kinds of stories are allowed?

See our Submission Rules.

How do I contact the site administrators?

You can e-mail us via our contact form.

How do I submit stories?

If you have not already done so, please register for an account. Once you've logged in, click on My Account and choose Add Story. The form presented there will allow you to submit your story.

What are the ratings used on the site?

We use the ratings system from www.fictionratings.com.

What are the story classifications?

Stories are classified by categories, genres, and warnings.

What do all of the little pictures mean?

little bird: The story is listed as a Round Robin. That means that you are opening the story up for other people to contribute chapters.

The golden book identifies the person as a member of Club Java.

The blue ribbon means that the story is currently a featured story.

The red ribbon means that the story has been previously featured.

The white stars listed next to a story title is the story's rating. It is an average of the total ratings the story has received by reviewers.